We are unable to redirect orders once items have been dispatched.
Due to the high value of our products, all our shipments are fully insured and our logistics partner will contact you on the date of delivery to ensure that the product is delivered safely.
We make our best efforts to deliver your order within the stipulated timelines. In certain cases, we may take longer to ship the order as we may have to produce/procure it.
Orders are delivered within 4-5 weeks. In certain cases, a slight delay might be caused due to any COVID-19 restrictions, government interventions or natural causes.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We apologize for any inconvenience if you are missing items from your order or received the incorrect item. If this should happen, please contact our Customer Care team on +91 70451 54515 immediately so we can resolve the issue.
Currently we only deliver pan India. Please check if we deliver to your pin code/city by entering your it in the product page/shopping/cart checkout page. If there is no courier service available in your area/city, please contact us on +91 70451 54515.
Once your order has shipped from our office, you will receive an email notification with the tracking information. You can use your order number to find updated tracking information by visiting the "My Orders " page. Please note you will not get tracking information until your order is processed and shipped, please allow for additional processing time currently due to extra safety precautions around COVID-19.